The Safe Marketplace Programme

We guarantee full security through:

  • Our trade directory
  • Customer verification and comprehensive security checks
  • Our mediation service
  • Our customer rating system

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What you can do to ensure your freight transactions are secure

Following the suggestions below will allow you to focus on your business and avoid problems resulting from freight theft.

1. Find out who you are dealing with. Take care when choosing a transporter to take over your freight. Always ask partners for their Teleroute ID and enter it in the trade directory in order to access their company page. Then contact the partner via the landline number specified in the trade directory as these contact details have been verified by Teleroute.

2. Do not under any circumstances disclose your freight exchange login details to third parties. We recommend that you change your password on a regular basis. Notify Teleroute if an employee leaves your business so that his or her login details can be blocked. We will provide you with new login details for any new employees in your business.

3. Contact Teleroute as soon as possible if you suspect that login details are being used wrongfully or if you notice anything unusual.

4. Always ask the driver and the transport company for a copy of their transport licence and proof of insurance.

5. Retain all internal documents related to your process or your rates and keep them safe.

6. Pay attention to any “special locations” and “special data”.

7. Never disclose any information on the type of goods carried, the routes chosen or the final destination to any third parties not involved in the transaction.

8. Avoid parking in the same place for too long. A loaded truck left unsupervised for longer periods of time is at an increased risk of freight theft. Protect your loads and install an alarm system.

9. Park your truck in a safe place whenever possible. A list of parking places can be found at https://app.truckparkingeurope.com

We are happy to help if you have any problems. Our team will be pleased to answer your questions and assist you in the event of default in payment.

These partners have already placed their trust in us

BENEFITS FOR YOU

Verified
users

> 0 k

Secure
offers:

0 %

Fewer empty runs
for trucks

- 0 %

Freight offers
per day

> 0 k

JOIN THE N°1 FREIGHT EXCHANGE IN EUROPE

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  • More than 70K users with more than 200K offers per day

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